Privacy Policy

Specialised Project Management Group Pty Ltd is committed to providing quality services to you. This policy outlines our ongoing obligations in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). These principles govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles is available at the website of the Office of the Australian Information Commissioner: https://www.oaic.gov.au/.

What is Personal Information and Why Do We Collect It?

Personal Information is information or an opinion that identifies an individual. Examples of the Personal Information we collect include names, addresses, email addresses, and phone numbers.

This Personal Information is obtained in various ways, including:
– Project enquiries
– Correspondence
– Telephone and email communications
– Through our website www.specialisedpm.com.au
– From publicly available sources
– From third parties

We collect your Personal Information for the primary purpose of:
– Delivering project management and consultancy services
– Communicating with clients and stakeholders
– Fulfilling regulatory or legal obligations
– Internal record keeping and administration

We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where such use or disclosure would be reasonably expected. You may opt out of receiving communications from us by contacting us directly.

When collecting Personal Information, we will explain the reason for its collection and how it will be used, where appropriate.

Sensitive Information

Sensitive Information, as defined under the Privacy Act, includes details such as your racial or ethnic origin, political opinions, religious beliefs, trade union memberships, health information, and criminal record.

We only collect and use sensitive information:
– For the primary purpose for which it was provided
– For secondary purposes directly related to the primary purpose
– With your consent
– Where required or authorised by law

Third Parties

Where reasonable and practical, we collect Personal Information directly from you. However, we may sometimes receive information from third parties (e.g., subcontractors, consultants, or clients), and we will take reasonable steps to notify you when this occurs.

Disclosure of Personal Information

Your Personal Information may be disclosed to third parties in circumstances including:
– Where you consent to the disclosure
– Where required or authorised by law
– To consultants, engineers, and contractors working on your project
– For legal or compliance purposes

Security of Personal Information

Your Personal Information is securely stored in both physical and digital formats, with safeguards in place to protect it from unauthorised access, misuse, or disclosure.

When Personal Information is no longer required, we will take reasonable steps to destroy or permanently de-identify it. Most records will be retained for at least 7 years, in line with professional and legal obligations.

Accessing Your Personal Information

You may request access to the Personal Information we hold about you at any time. Requests can be made in writing to the contact details below.

We will not charge a fee for access but may apply an administrative fee for providing copies of information. Proof of identity will be required before we release any records.

Maintaining the Quality of Your Information

We aim to ensure that your Personal Information is accurate and up-to-date. If you believe any information we hold is incorrect, incomplete or outdated, please contact us so we can promptly update our records.

Changes to This Policy

This Privacy Policy may be updated from time to time. The latest version will always be available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries, concerns or complaints about our handling of your Personal Information, please contact us:

Specialised Project Management Group Pty Ltd
Level 12, 412 St Kilda Road
Melbourne VIC 3004
Email: info@spmg-temp.webocation.net
Phone: +61 3 9969 7467
Website: www.specialisedpm.com.au